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Video Walkthrough

Watch the full setup from start to finish — adding your team, creating Academies, enrolling Players, and configuring your organisation settings.

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Guided Setup

When you first access the Feedz Enterprise dashboard, you’ll be greeted by the Guided Setup screen. You can also open it manually by clicking the Guided Setup button in the top-right corner. It walks you through the five core tasks needed to get your organisation ready. If you’ve been through it before, you can relaunch it at any time — it will pick up your existing data so you can review or update things without starting over. All of the sections below can also be accessed individually from the sidebar at any time.

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Step 1 — Add your team

Team members are the Coaches, admins, and owners who use Feedz under your Enterprise plan. Everyone you add here will appear in the Users tab, where you can manage their roles and settings later. To add a member during setup, click Add team member and fill in:
  • First name and Last name
  • Email address — they’ll receive an invite to log in
  • Role — choose from COACH, ADMIN, or OWNER
Ongoing management: Navigate to Users in the sidebar. Click + New User to invite someone. Change a user’s role at any time via the dropdown in the Role column. Click the bin icon to remove a user. Click Next when you’re done.

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Step 2 — Add Academies

Academies group your Players and Coaches. Each Academy has its own roster, report history, and settings. A football club might have one academy per age group; a multi-sport organisation might have one per sport. To add an academy during setup, click Add academy and fill in:
  • Name — the academy’s display name
  • Activity — the sport or discipline (e.g. Football, Tennis)
  • Group — the age group (e.g. Adults, Youth, Kids)
  • Academy coaches — which team members can create reports inside this academy
Ongoing management: Navigate to Academies in the sidebar. Click + New Academy to create one. You can also set a Feedback tone (Original, Warm, Balanced, or Direct) and upload custom branding (colours and logo) for reports. Click the pencil icon on any row to edit, or the bin icon to delete. Click Next when done.

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Step 3 — Add Players

Players are the people who receive coaching feedback. Each Player belongs to one or more academies. To add a Player during setup, click Add player and fill in:
  • Academy — the academy they should belong to
  • Name — as it should appear on their reports
  • Email — where the reports will be delivered
  • Contact is Guardian — toggle on if the contact details belong to a parent or guardian, and enter the guardian’s name
Ongoing management: Navigate to Players in the sidebar. Click + New Player to add someone. The full form also includes optional fields for Phone, Date of Birth, and Tags (freeform labels, e.g. “First Team”). Click the pencil icon to edit any Player. Click Next when done.

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Step 4 — Bulk Import

If you have a large number of Academies, Coaches, or Players to set up, bulk import is significantly faster than adding them one by one.

Import / Export

Download the Excel template, fill in your data, and upload it to add Academies, Coaches, and Players in bulk. Full instructions here.
You can access Import / Export at any time from the sidebar. Click Next to continue.

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Step 5 — Permissions

Navigate to Permissions in the sidebar to control what each role can do. OWNER is always locked to full access. Toggle ADMIN and COACH permissions across:
  • Academy — create, edit, delete
  • Player — create, edit, delete
  • Reports — create, approve, delete
  • Academy Reports — create, approve, delete
  • Coach Reports — create, approve, delete
The Visibility section controls data scope: All (organisation-wide) or Own academy (restricted to assigned academies only). Click Save to apply changes.

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Step 6 — Settings

The final Guided Setup step configures organisation-wide toggles that apply to every member and academy. These can also be updated at any time from the Settings page in the sidebar. Click Save settings, then Complete setup to finish. Your team can now log into the Feedz mobile app and start giving feedback.