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When you first access the Feedz Enterprise dashboard, you will be greeted by the Guided setup screen (you can also open this manually by clicking the Guided setup button in the top-right corner to launch the setup wizard). It walks you through the five core tasks needed to get your organisation ready. If you’ve been through it before, you can relaunch it at any time — it will pick up your existing data so you can review or update things without starting over.

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Step 1 — Add your team

Team members are the trainers, admins, and owners who use Feedz under your Enterprise plan. Everyone you add here will appear in the Users tab, where you can manage their roles and settings later. To add a member, click Add team member and fill in:
  • First name and Last name
  • Email address — they’ll receive an invite to log in
  • Role — choose from TRAINER, ADMIN, or OWNER
Click Next when you’re done.

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Step 2 — Add academies

Academies are groups that organise your trainees and their reports. A football club might have one academy per age group; a multi-sport organisation might have one per sport. Click Add academy and provide:
  • Name — the academy’s display name
  • Activity — the sport or discipline (e.g. Football, Tennis)
  • Group — the age group (e.g. Adults, Youth, Kids)
  • Academy trainers — which team members can create reports inside this academy
Click Add academy to create the academy. You can create as many academies as you need and manage them later from the Academies tab. Click Next when done.

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Step 3 — Add trainees

Trainees are the Trainees who receive feedback reports. Each trainee belongs to one or more academies. Click Add trainee and enter:
  • Name
  • Select Academy — which academy they belong to
  • Add their Name
  • Enter their Email
  • Tick Contact is guardian if the contact details are for the Trainee’s guardian, and enter the Guardian’s name
Click Add trainee to save and create the trainee. Once added, trainees are accessible from the Trainees tab where you can view their report history and update their details. Click Next when done.

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Step 4 — Bulk import

If you have a large number of academies, trainers, or trainees to set up, bulk import is faster than adding them one by one. Navigate to the Import/Export tab, download the Excel template provided, fill it in with your data, then upload it to apply your changes. Full step-by-step guidance is available there. Click Next to continue — you can always come back to this step later.

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Step 5 — Settings

The final step configures organisation-wide settings that apply to every member and academy. You can toggle: Click Save settings, then Complete setup to finish. Your team can now log into the Feedz mobile app and start giving feedback.
All of these settings can be revisited at any time — from the individual section pages in the sidebar, or by reopening Guided Setup.